Help for Former Clients of Alexandra Lozano

If Alexandra Lozano was your immigration attorney, your case did not disappear when her firm closed. It still belongs to you, and in most situations it keeps moving through USCIS or the immigration court whether or not anyone is actively working on it. That is the single most important thing to understand right now: your application, petition, or case is still yours, and the deadlines attached to it are still real.

Here is what happened, what it means for you, and the steps that actually matter.

Key takeaways

• Your case still exists and still belongs to you. The firm closing does not close your case, and your deadlines keep running.
• Update your address with USCIS so you do not miss a notice. VAWA, U visa, T visa, and Form I-751 abuse-waiver cases use a special, confidential address-change procedure, not the regular online form.
• Get your file and a second opinion before you sign anything or pay anyone new. You have the right to choose your own lawyer.

What happened to Alexandra Lozano and her firm?

According to USCIS, Alexandra Lozano resigned from the State Bar of Washington in lieu of discipline on May 26, 2026, which permanently bars her from practicing law in Washington. She closed her law firm on June 10, 2026. On June 18, 2026, the Board of Immigration Appeals suspended her from practicing before the Department of Homeland Security (which includes USCIS), the immigration courts, and the Board itself. The firm operated under more than one name, including Luz Legal, and a civil lawsuit has been filed against it in federal court by former clients.

In plain terms: she can no longer represent anyone in an immigration matter, and the firm that prepared your paperwork is no longer your lawyer. That does not change your status, and it does not erase the work already filed. It does mean the responsibility for what comes next now sits with you, which is why a clear plan matters.

Is my immigration case still active?

In almost every situation, yes. A petition or application belongs to the person it was filed for, not to the firm that prepared it. When a firm closes, USCIS does not discard the cases it filed. Your case keeps its place in line and keeps its deadlines.

That is good news and a warning at the same time. Good, because you have not lost your spot. A warning, because if a Request for Evidence, an interview notice, or a court date arrives and no one responds, the consequences land on you, not on the closed firm. We have seen how a single missed step can set a case back by years, and that is exactly the outcome a quick review is meant to prevent.

What should I do right now?

Three steps matter most, and none of them require you to panic.

1. Update your mailing address with USCIS. If USCIS has an old address or the firm’s address on file, you may never see a notice that carries a deadline. You can update your address through the official USCIS change-of-address page. One important exception: if you are a VAWA self-petitioner, a U or T nonimmigrant applicant or holder, or you filed a Form I-751 abuse waiver, do not use the regular online form. These cases follow a special, confidential procedure that protects your safety, and USCIS sets out those instructions separately on its change-of-address page.

2. Get a complete copy of your file. You have the right to it. You can also request your records directly from USCIS for free through a Freedom of Information Act (FOIA) request, which shows you exactly what was filed in your name, independent of the firm.

3. Have an independent attorney review what was filed. This is how you find out whether the right application was submitted for your situation, whether anything is missing, and what your real next step is.

I was placed in a VAWA, U visa, or T visa case I did not understand. What now?

Some former clients have learned that applications were filed in categories they did not fully understand. If that describes you, the answer is not to ignore it, and it is also not to assume the worst. Each of these categories has specific legal requirements. The VAWA self-petition, for example, is only for certain abused spouses, parents, and children of U.S. citizens or lawful permanent residents, and it carries its own rules and its own evidence. It is worth reading how the VAWA self-petition process actually works to see whether your situation fits, and then having someone independent look at what was filed and tell you honestly where you stand. If a filing in your name does not match your facts, there are usually ways to correct course, and a review tends to give you the most options.

Will changing lawyers hurt my case?

No. Switching attorneys is routine in immigration practice. A new attorney can formally notify USCIS or the immigration court that they now represent you, and the agency updates its records as a matter of course. What actually hurts cases is not the change of lawyer; it is delay, in the form of missed Requests for Evidence, missed interviews, and missed court dates.

You also have the right to choose your own lawyer. If a new firm contacts you about your old case, you are not required to go with them, and you are free to get an independent opinion first.

Be careful about who you trust next

A moment like this draws people who want to charge you for information that is free, or who pressure you to sign quickly. You do not have to pay anyone to update your address with USCIS or to request your own records. Be cautious with anyone who promises a guaranteed result, asks for a large payment before reviewing your file, or tells you that you must decide today. A trustworthy attorney will look at your specific facts first and be honest with you about what they see, even when the news is not what you hoped for.

How do I withdraw an application the firm filed?

If you decide you want to withdraw a petition or application that was filed for you, you can send a written request to the USCIS office that is handling your case. Before you withdraw anything, it is worth having an attorney confirm what withdrawing would mean for you, because in some situations a pending case is protecting something you would not want to give up.

How we can help

We help people who are in exactly this position: unsure what was filed, unsure what is still pending, and unsure who to trust next. Our founding attorney Denisse Ilabaca is Board Certified in Immigration and Nationality Law by The Florida Bar, a distinction held by fewer than two percent of Florida attorneys. We can review what is in your file, tell you in plain language whether the right case was filed, and lay out your real options, including whether you may be exposed to removal proceedings and what deportation defense would look like if you are. Immigration is federal, so we can help whether or not you live in Florida.

It starts with a free pre-evaluation. We look at the facts of your situation to see whether we can help, and if it is a fit, we will set up a paid consultation with a full case review and a written flat-fee quote. Call us at (407) 917-2087 or start your pre-evaluation online.

Frequently asked questions

Alexandra Lozano was my lawyer. Is my green card or work permit still valid?

A document that USCIS already issued to you, such as a green card or an employment authorization card, does not become invalid because your former attorney can no longer practice. What changes is that you no longer have that firm representing you. Have an attorney review your file so you understand the status of anything still pending.

Do I have to find a new lawyer immediately?

There is no single deadline that applies to everyone. What matters is not missing a real deadline already attached to your case, such as a Request for Evidence, an interview, or a court date. Getting your file reviewed sooner rather than later is the best way to learn what, if anything, is time-sensitive for your specific situation.

How do I get my records if the firm will not respond?

You can request your records directly from USCIS for free through a FOIA request. That gives you an official record of what was filed in your name, independent of the firm.

I think the wrong type of case was filed for me. Can that be fixed?

Often, yes, but it depends on your facts and on what was filed. The first step is an honest review by an independent attorney. From there, the path forward depends on your situation, which is why a one-size-fits-all answer is not possible.

This article is for general information only and is not legal advice. Reading it does not create an attorney-client relationship. Immigration cases turn on individual facts, and you should speak with a licensed attorney about your specific situation.